Interaction of health organizations with Belarusian insurers and medical assistance for foreign citizens when contacting for to medical care
If a foreign citizen is contacting a medical institution or in case of bringing him to an institution by ambulance (emergency) medical staff must:
- establish the identity of the foreign citizen;
- find out whether a foreign citizen’s insurance or proof of the existence of health insurance meets the relevant criteria, if yes, then assist him with emergency medical assistance;
- report to the telephone number listed in the insurance policy, or any known telephone of the corresponding insurer of the insured person about his contact to a medical facility, as well as the number of his insurance policy ( in case of the presence of a foreign citizen’s compulsory medical insurance).
- report to Medical Assistance on the phone or to the insurer of the insured person's admission to a medical institution, the name of a foreign insurance company with which the foreign citizen has contracted for health insurance, the medical insurance number (in case of the presence of a foreign citizen health insurance).
Thus, if the foreign citizen has concluded a contract of compulsory medical insurance, which means an insurance policy from Belgosstrakh or Beleximgarant it should be informed on receipt of a foreign citizen in the medical institution by health care workers to the relevant insurer: in case of an insurance policy issued by Belgosstrakh — Belgosstrakh (24/7 contact phone: +375 17 252 48 90, mob: +375 29 231 42 24, +375 25 741 42 24, +375 44 741 42 26, in case of an insurance policy issued by Beleximgarant — Beleximgarant (contact phone number.: + 375 17 360 21 21).
If the foreign citizen has concluded a contract of health insurance with a foreign insurance institution (an insurance policy, insurance card or other document confirming the availability of health insurance contract), the report on admission of a foreign citizen in the medical institution should be made by health care workers to Belgosstrakh, “Beleximgarant” at the above telephone numbers.